HNA Private Duty Home Care Frequently Asked Questions

Who is eligible for Home Care services?

Anyone who needs assistance to remain safely at home.

Is the staff insured and/or bonded?

Yes, all staff are insured and bonded as well as thoroughly screened through our selection process.

Who pays for Home Care services?

We accept self-pay, long term care insurance, private insurance, Medicaid Waiver, and VA funding.

Is your Home Care service licensed?

Yes, we are licensed as a Home Care Agency through the Department of Health.

Who can make a referral?

Anyone can make a referral. Simply call us at 1-800-315-4360 to find out what we can offer for you or your family member. Your physician or other referring agency may also make recommendations regarding your healthcare – just be sure to ask for Home Nursing Agency.

Who can benefit from our Private Duty Home Care program?

Customer Experiences:
• Memory deficits
• Decline in functional ability or self-care activities
• Falls or other safety concerns
• Medication compliance challenges
• Social isolation/lives alone

Caregiver/Family Member Concerns:
• Caring for a loved one that lives at a distance
• Needs time to work or fulfill other obligations
• Physical inability to provide care for a loved one